Background
Learnify Ltd is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you interact with us, including through our website, products and services.
This Privacy Policy is designed to comply with UK data protection laws, including the UK GDPR and Data Protection Act 2018. For users outside the UK, we apply appropriate safeguards and standards consistent with applicable data protection laws.
If you have any queries about this Privacy Policy or how we handle your personal data, please contact:
Data Protection Officer
Learnify Ltd
Cheyenne House
West Street
Farnham Surrey
GU9 7EQ
Email: enquire@mylearnify.co.uk
1. Definitions and interpretation
In this Policy the following terms shall have the following meanings:
A small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in our Cookie Policy at
https://www.mylearnify.co.uk/cookies.
this website, www.mylearnify.co.uk
Learnify Ltd, a company registered in England under 09965239, whose registered address is Cheyenne House, West Street, Farnham, Surrey,
GU9 7EQ.
2. Information about us
Our Site, www.mylearnify.co.uk, is owned and operated by Learnify, a limited company registered in England under 09965239, whose registered address is Cheyenne House, West Street, Farnham, Surrey, GU9 7EQ. Our VAT number is 254 1860 09.
3. Scope - what does this policy cover?
This Privacy Policy, together with any agreement between us, explains how we collect, use, share, protect and transfer personal data relating to individuals who interact with us (including website visitors, business contacts, clients, suppliers, event attendees and job applicants). It also outlines your rights in relation to that data.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you; this will ensure that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.
Personal data means any information about you by which you can be identified. This may include: your name, contact details, professional information, online identifiers such as IP address, and information about how you use Our Site and services.
Our Site may contain links to third-party websites and services. These third parties have their own privacy policies, and we are not responsible for their privacy practices.
4. what data do we collect?
Our Site may contain links to third-party websites and services. These third parties have their own privacy policies, and we are not responsible for their privacy practices.
Identity data: first and last name, username or similar identifier.
Contact data: email address, phone number, social media profile information.
Professional data: company name, job title, and, where relevant in recruitment contexts, qualifications and employment history.
Technical data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, platform and other technology information relating to the devices you use to access Our Site.
Usage data: information about how you use Our Site and services.
Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
Recruitment data: information provided during recruitment processes, such as CVs, application details and interview notes.
Some data is collected automatically when you use Our Site. For more information, please see our Cookie Policy at
www.mylearnify.co.ukWe also collect, use and share aggregated data, such as statistical or demographic data, for any purpose. Aggregated data does not directly or indirectly identify individuals.
We do not routinely process special category personal data (such as health information) or criminal offence data. Where such information is processed exceptionally (for example, to meet specific legal obligations), it will be handled in accordance with applicable law and with additional safeguards.
It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.
5. How we collect personal data
Our Site may contain links to third-party websites and services. These third parties have their own privacy policies, and we are not responsible for their privacy practices.
5.1.1 Data you provide directly to us, for example when you contact us, complete forms on Our Site, apply for roles, engage with us on social media, when we deal with you on behalf of a client, when you use our services, and when you or your business provide services to us or our clients.
5.1.2 Data collected automatically when you use Our Site, including through cookies and similar technologies, subject to your consent where required.
5.1.3 Data received from third parties, such as business partners, event co-hosts, social media platforms, recruitment agencies, publicly available sources, and clients where we are providing services on their behalf.
6. How and why we use your data
We will only use your personal data where we have a lawful basis to do so under applicable data protection laws. These lawful bases include:
6.1.1 Performance of a contract, where processing is necessary to provide our products or services or to take steps at your request before entering into a contract.
6.1.2 Legitimate interests, where processing is necessary for our business interests (or those of a third party) and your rights and freedoms do not override those interests. For example, we may use your personal details to provide you with information about the services we provide, to provide industry updates and to market our services.
6.1.3 Legal obligation, where processing is necessary to comply with applicable laws or regulations.
6.1.4 Consent, where you have given clear permission for us to process your personal data for a specific purpose, such as receiving marketing communications.
7. Automated processing and profiling
We use automated processing to support learning and training activities on our platform, such as recommending content, analysing engagement and generating progress or knowledge-level reports.
Where we generate reports that may be used by employers or other organisations in employment-related contexts, we ensure appropriate transparency and safeguards. Final decisions relating to employment, performance management, certification or progression are made by those organisations and involve human judgement.
If you have questions about how automated processing is used in connection with our services, you may contact us using the details set out above.
8. Protecting your data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or loss.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
For more information on how we protect your personal information please contact our Data Protection Officer (contact details at the top of the page).
9. Do we share your data?
We only share your personal data where necessary and in accordance with this Privacy Policy. This may include sharing data with:
9.1.1 Service providers acting on our behalf, such as website hosting, developers, IT support, CRM systems, communications platforms and event management providers.
9.1.2 Client organisations, where necessary to deliver services or meet contractual requirements.
9.1.3 Event partners or co-hosts, where we collaborate on events and share relevant registration or attendance information.where processing is necessary to comply with applicable laws or regulations.
9.1.4 Professional advisers and consultants, such as legal advisers, accountants, auditors, insurers and business consultants.
9.1.5 Regulators, courts, law enforcement agencies, or other authorities where required by law or to protect our rights.
9.1.6 A buyer or successor organisation in the event of a merger, acquisition, reorganisation or sale of all or part of our business.
Some pages on Our Site may include social media plug-ins. These third parties may collect information about your visit in accordance with their own privacy policies.
All third parties who process personal data on our behalf are subject to appropriate contractual obligations to protect your data and comply with applicable data protection laws.
10. Marketing and your data
We may use your contact details to provide information about our services, industry updates, or events where permitted by law.
You can opt out of marketing communications at any time by contacting us at
enquire@mylearnify.co.uk. We will always respect your preferences and will not pass your personal data on to third parties for their own marketing purposes.
11. Transferring your data internationally
Your personal data may be transferred to, stored in or accessed from countries outside the UK, including where our service providers or technical support teams are based.
Where personal data is transferred outside the UK, including to countries that do not have an adequacy decision, we ensure appropriate safeguards are in place, such as the UK Addendum to the EU Standard Contractual Clauses, together with contractual and technical security measures.
12. Retention of your data
We retain personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, regulatory, accounting or reporting requirements.
Retention periods vary depending on the nature of the data and the purpose for which it is used. When personal data is no longer required, we will securely delete it or anonymise it.
13. Your rights
Under applicable data protection laws, you have rights in relation to your personal data, including the right to:
13.1.1 Request access to your personal data.
13.1.2 Request correction of inaccurate or incomplete data.
13.1.3 Request deletion of your personal data.
13.1.4 Restrict or object to the processing of your personal data.
13.1.5 Withdraw consent where processing is based on consent.
13.1.6 Request the transfer of your personal data to you or to another organisation (data portability), where applicable.
13.1.7 Lodge a complaint with the Information Commissioner’s Office.
We aim to respond to all valid data protection rights requests within one month. Where a request is particularly complex or where we have received a number of requests, we may extend this period by up to a further two months. If this applies, we will notify you within one month of receiving your request and keep you informed of progress.
14. Children’s data
Our services are not directed at children, and we do not knowingly market to or intentionally collect personal data directly from children.
In some cases, our platform may be used by individuals under the age of 18 where access is arranged and controlled by an employer, educational institution, or other organisation. In such circumstances, we rely on that organisation to ensure that appropriate permissions and safeguards are in place in accordance with applicable data protection laws.
If we become aware that personal data relating to a child has been collected inappropriately, we will take steps to delete that data or apply appropriate safeguards.
15. Google Analytics
We use Google Analytics to understand how visitors interact with Our Site and improve user experience.
Google Analytics uses cookies and similar technologies to collect information about website usage, such as pages visited and time spent on the site. Information collected may include online identifiers such as IP address-derived location data, device and browser information, and usage data. This information is used to generate aggregated statistical reports about website activity.
Analytics cookies are only placed where you have provided consent through our cookie management settings. You can change or withdraw your consent at any time via our cookie controls.
Information collected through Google Analytics may be processed by Google on our behalf and may be transferred outside the UK. Where this occurs, appropriate safeguards are applied in accordance with applicable data protection law, as described in Section 11.
For further information about how Google processes personal data, please refer to Google’s privacy information.
16. How to complain
If you have concerns about how we use your personal data, please contact us using the details above. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (the Information Commissioner’s Office is the UK supervisory authority for data protection matters):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website:
https://www.ico.org.uk/make-a-complaint 17. Changes to this Privacy Policy
We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site, and it is recommended that you check this page regularly to keep up to date.
18. Law and jurisdiction
This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of England and Wales.
